Help Center - shopredbag Customer Care

This Privacy Policy (the “Privacy Policy”) applies to the website located at shopredbag.com operated by Cistus Media, Inc. (“Cistus Media,” “us,” “our,” or “we”) and its mobile versions and any associated mobile applications and services where this Privacy Policy is posted (collectively, the “Services”). This Privacy Policy describes how Cistus Media collects, uses, shares, and secures the personal information you provide through the Services. It also explains what your rights are, which may differ depending on where you are located. We encourage you to read this Privacy Policy carefully to understand the personal information we collect and what we do with it. When you access and use our Services, you acknowledge that you have read this Privacy Policy, understand it, and that you do not object to our processing activities. By using the Services or providing your personal information to us, you are accepting the practices described in this Privacy Policy and our Terms of Use (linked here). See full policy here.

Please read these Terms of Use (“Terms”) carefully, as they govern your use of (a) the websites, mobile applications, and other online platforms operated by Cistus Media, Inc. (“Cistus Media,” “we,” “us” or “our”) where the Terms are posted (collectively, the “Platforms”) and (b) your use of any services, features, and functionalities available on the Platforms, including your purchase of any products offered on the Platforms (collectively, the “Services” and, together with the Platforms, the “Sites”). Read the complete Terms of Use here.

All products are shipped within certain timeframes after placement of an order. These timelines will be clearly accessible on every product page. This date/time signifies when we expect the product to ship from the manufacturer. Shipping times may vary depending on the destination and the carrier. See full policy here.

All products offered as a "Pre-Order" will be clearly labelled as such with a featured "Pre-Order" button. The product page will also include a clear expected shipping date for any pre-order products. The shopredbag team will make every effort to ensure that your pre-ordered products are shipped as soon as possible. See full policy here.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy. See full policy here.